TENANTS OVERVIEW
Overview:
Welcome to your new home and Kasana Property Management. We have prepared this personalized page to help you become familiar with the way our company operates. The information will help you understand our policies and our role as a property manager for the homeowner and what your obligations are as a tenant. We hope you find this information useful. For any questions feel free to email us or call our office. One of our staff members will be happy to assist you.
Renting Through KPM:
- You can always use us a a rental reference
- In the event of any emergencies you are able to get in touch with someone to resolve it.
- Flexibility to pay your rent online.
- Convenience to request any maintenance related issues online.
- View the status and progress of the maintenance online.
Emergencies:
A member of our staff is available on call in the event of an emergency and can be reached by calling us at (301) 792-5112. Our first goal is to determine if the situation is an emergency and than we take proper action. Emergencies are determined by the possibility of property damage or a health/safety issue.
Rental Search:
Pay Rent Online: As added convenience to our tenants they can pay their rent online. It’s fast, easy and secure. Listed below are some benefits of this service.
Benefits:
- View and pay your rent anytime of the day and from any place which has accessibility to internet.
- Review your payment history
- Setup an automatic payment
Convenience:
Have you ever looked at a calendar and suddenly realized that your rent was due that day? With online rent payments, these concerns are a thing of the past. Simply login on your computer and in just a few minutes, your rent is paid! Or remove all doubt and schedule a payment in advance so your rent is paid automatically. And this is in addition to not having to write checks, address envelopes, or find/buy stamps…
Maintenance Request:
Please login to your tenant portal to submit maintenance requests.
If you have an emergency after hours, please call 301-792-5112. Please do NOT submit an online request for an emergency.